The protection of your privacy and your personal data is particularly important to us. Personal data is processed by us exclusively on the basis of the legal regulations (in particular GDPR, DPA, Telecommunications Act).
In order to make enquiries it is necessary for you to provide us with personal data that will subsequently be processed by us.
- for what purpose, which of your personal data is collected and processed when you visit our website, and
- about your rights, how you can exercise them and how we assist you in the exercise of your rights.
Name and address of the person responsible
Responsible for the processing of your personal data is:
Anna Maria Reggioli, Xerocampos - 72059 Chandras (Sitia)
Tel: +30 28430 28502
You have the possibility to contact us via the "Contact form" on the website, by e-mail or by phone.
In any case, we need your first and last name, your e-mail address and your phone number to process contact requests.
The legal basis for the processing of the personal data collected in the context of the contact requests is pursuant to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27/04/2016 updated to the corrections published in the Official Journal of the European Union 127 of 23 May 2018. Our legitimate interest in the processing of these personal data is to initiate business and intensify the business relationship with existing and potential customers.
By submitting the contact request, your personal data will be transmitted to us and stored by us for the purpose of processing the request. We use this information solely to contact you and to respond to your request.
How We Collect Your Personal Information
InCreta.com collects your personal information for the following main purposes:
- to keep clients and contacts informed of current developments and the products and services we offer;
- to maintain contact with clients;
- to notify contacts and clients of events, products and services;
- to manage and administer the products and services we offer;
- to improve our websites to provide you with a personalized experience; and
- to provide you with information about other products and services we offer that may be relevant to you.
We may collect your personal information via a number of methods. These include fill out a form, or correspond with us via our website, email or by telephone.
We never sell, rent or trade your personal information. We may share your personal information with our related companies and other third parties who provide services to us or on our behalf.
Personal Information Collected
Generally the personal information we collect consists of your full name and contact details. This may include postal and email address, phone and mobile number and business contact details. Where relevant we may ask you for other information. To deliver our more complex services, it may be necessary to collect information including employment status, income, dependencies and asset and liability information.
We may collect personal information such as your IP address and web activity through third party companies such as Pointer.gr if you interact with us over the internet. Usually we will not collect sensitive information (e.g. data relating to professional memberships, race or ethnic origin, religious beliefs, political opinions, criminal record, physical or mental health, or sexual orientation) from you. We may do so only if it is reasonably necessary for one or more of our functions and you explicitly consent beforehand.
How We Use Your Personal Information
We use your personal information to perform our services, respond to your requests and provide you with information about the Company.
We may disclose your personal information to third parties who assist us to provide the products and services you request (e.g. a specified broker or accountant). With your verbal or written consent, we may use or disclose your personal information to the following third parties:
- those that provide, manage or administer our product or service to you;
- those involved in product planning and development;
- your representatives, including your broker, accountant and legal advisers; and/or
- those required or authorized by law, for example, government or regulatory bodies for purposes
- related to public health or safety, the prevention or detection of unlawful activities or to protect public revenue.
We will hold your personal information for such time as required to fulfil the purposes for which it was collected, or as required by law.
Security Of Your Personal Information
We take the security of your personal information very seriously. We will take reasonable commercial measures to protect your personal information from misuse, interference, loss, unauthorized access, modification or disclosure. Your information may be kept in electronic form or hard copy.
We implement a number of processes to ensure your personal information is safeguarded. Our processes include the following:
- information storage security policies;
- security measures for systems access;
- accessed control for our Customer Relationship Management systems;
- secure web forms when collecting sensitive information.
We take reasonable care to ensure any personal information you provide us via our website is protected.
Site hosting and back-end infrastructure
This type of service has the function of hosting data and files that allow this application to work, allow distribution and provide a ready-to-use infrastructure to deliver specific features of this application.
These types of services can work across geographically dispersed servers in different locations, making it difficult to determine the exact location where Personal Data is stored.
Protection from SPAM
This type of service analyzes the traffic of this Application, potentially containing Personal Data of Users, in order to filter it from parts of traffic, messages and contents recognized as SPAM.
WebSite X5 Antispam (Incomedia S.r.l.)
WebSite X5 Antispam is a SPAM protection service provided by Incomedia S.r.l.
Personal Data collected: Cookies and Usage Data.
The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.
For the statistical survey the site uses the services provided by:
- Histats.com, which is owned by Wisecode srl.
Displaying content from external platforms
This type of services allows you to view content hosted on external platforms directly from the pages of this application and interact with them, it is possible that, even if users do not use the service, the same collect traffic data related to pages where it is installed.
Personal Data: Usage data and various types of Data.
Google Fonts (Google Inc.)
Google Fonts is a service of visualization of font styles managed by Google Inc. that allows this application to integrate such contents within its pages.
Google Maps widget (Google Inc.)
Google Maps is a map visualization service managed by Google Inc. that allows this application to integrate such contents within its pages.
Personal Data collected: Cookies and Usage Data.
You can exercise your rights by sending us a request by letter or e-mail. Our contact details can be found above.
If necessary, we ask you to prove your identity in order to ensure that the request has been sent by you.
We will respond within one month of receiving your request. The assertion of your rights is basically free of charge.
Your rights are:
Information about your personal data
You have the right to request information about which personal data we process about you. You also have the right to request a copy of the data if we process personal data about you.
As part of a request for information, we will inform you about, among other things, the processing purposes and the categories of personal data being processed.
Correction of your personal data
You have the right to apply for the correction of inaccurate data or, in consideration of the purposes of the processing, also to complete incomplete personal data concerning you.
You have the right to request the deletion of personal data about yourself.
If you request us to delete your personal data, we will delete all your personal data immediately, unless there is a legal right of retention or a statutory retention requirement.
We will delete all personal information even if you revoke your consent or we are legally obliged to do so.
Limitation of processing
You have the right to request the restriction of processing of your personal data.
The limitation of processing your personal data can be requested if:
- you deny the accuracy of the data;
- the processing is illegal, but you do not want the data to be deleted;
- the data is not necessary for the purposes of the processing, but you need it for the assertion, exercise or defense of legal claims;
- you object and have not yet determined whether there are legitimate reasons for further processing the data.
If the processing is restricted, we will reduce the processing of your personal data to the minimum necessary (storage) and, if necessary, only to discover, exercise or enforce legal claims or to protect the rights of other natural or legal persons and for other limited reasons the applicable law. If the restriction is lifted and we process your personal information again, you will be notified immediately.
You have the right to object to the processing of personal data relating to you.
You can object to the processing of your personal data if we base the processing on our legitimate interests.
In such cases, the data will be processed by us only if there are compelling legitimate grounds for processing that outweigh your interests, rights and freedoms or the processing of the assertion, exercise or defense of legal claims.
You have the right to receive personal information about yourself in a structured, common and machine-readable format. You also have the right to request the transfer of personal data about yourself directly from us to another person in charge.
We will comply with a request for transfer of your personal data to another person responsible, provided that the rights or freedoms of third parties are not violated and insofar as the transfer is technically feasible.
Legal Disclosures. Finally, we may, without your consent, access and disclose your Personal Information, any communications sent or received by you, and any other information that we may have about you as may be permitted or as we believe in good faith may be reasonably necessary to comply with any law, regulation, rule or court order; pursuant to subpoenas or other lawful requests from governmental, regulatory or administrative agencies or law enforcement authorities (including in response to law enforcement or national security requirements); to respond to any claims, or to prevent, investigate, identify persons or organizations potentially involved in, or take any action regarding suspected fraud, violations of our Terms of Service, or activity that appears to us to be illegal or we believe may expose us to legal liability. Additionally, we may disclose Personal Information in situations that we believe to be emergencies involving potential threats to the physical safety of any person or property, if we believe that your information in any way relates to that threat.
Complaint to the competent data protection authority
You have the right to lodge a complaint about our personal data processing with the competent regulatory authority. This is the data protection authority in Greece (www.dpa.gr).
Date of the last modification : 21/12/2019